Last modified: July 12, 2011
websites offered by V.S.V., its subsidiaries or affiliated
companies. Sometimes, we may post product specific privacy notices or Help Center
materials to explain our products in more detail.
free to contact us.
Information we collect and how we use it
We may collect the following types of information:
In addition to the above, we may use the information we collect
- Information you provide
– When you sign up for a V.S.V. account, we ask you for personal
information. We may combine the information you submit under your
account with information from other V.S.V. services or third
parties in order to provide you with a better experience and to improve
the quality of our services. For certain services, we may give you the
opportunity to opt out of combining such information.
- Cookies – When you visit
V.S.V. we may send one or more cookies to your computer or other
for storing user preferences, tracking user trends, such as how people
move around the site.
- Log information – When
you access V.S.V. services via a browser, application or other
client our servers automatically record certain information. These
server logs may include information such as your web request, your
interaction with a service, Internet Protocol address, browser type,
browser language, the date and time of your request and one or more
cookies that may uniquely identify your browser or your account.
- User communications –
When you send email or other communications to V.S.V. we may
retain those communications in order to process your inquiries, respond
to your requests and improve our services. When you send and receive
SMS messages to or from one of our services that provides SMS
functionality, we may collect and maintain information associated with
those messages, such as the phone number, the wireless carrier
associated with the phone number, the content of the message, and the
date and time of the transaction. We may use your email address to
communicate with you about our services.
- Third Party Applications
– V.S.V. may make available third party applications, such as
gadgets or extensions, through its services. The information collected
by V.S.V. when you enable a third party application is processed
application provider is governed by their privacy policies.
- Other sites – This
exercise control over the third party sites, or links from within our
various services. These other sites may place their own cookies or
other files on your computer, collect data or solicit personal
information from you.
If we use this information in a manner different than the purpose
for which it was collected, then we will ask for your consent prior to
- Provide, maintain, protect, and improve our services (including
advertising services) and develop new services; and
- Protect the rights or property of V.S.V. or our users.
V.S.V. processes personal information on our servers in the
United States of America. In some cases, we process personal
information outside your own country.
Most browsers are initially set up to accept cookies, but you
can reset your browser to refuse all cookies or to indicate when a
cookie is being sent. However, some V.S.V. features and services
may not function properly if your cookies are disabled.
V.S.V. only shares personal information with other companies or
individuals outside of V.S.V. in the following limited
- We have your consent. We require opt-in consent for the sharing
of any sensitive personal information.
- We have a good faith belief that access, use, preservation or
disclosure of such information is reasonably necessary to (a) satisfy
any applicable law, regulation, legal process or enforceable
governmental request, (b) enforce applicable Terms of Service,
including investigation of potential violations thereof, (c) detect,
prevent, or otherwise address fraud, security or technical issues, or
(d) protect against harm to the rights, property or safety of V.S.V.
its users or the public as required or permitted by law.
If V.S.V. becomes involved in a merger, acquisition, or any
form of sale of some or all of its assets, we will ensure the
confidentiality of any personal information involved in such
transactions and provide notice before personal information is
We take appropriate security measures to protect against
unauthorized access to or unauthorized alteration, disclosure or
destruction of data. These include internal reviews of our data
collection, storage and processing practices and security measures,
including appropriate encryption and physical security measures to
guard against unauthorized access to systems where we store personal
We restrict access to personal information to V.S.V. staff,
contractors and agents who need to know that information in order to
process it on our behalf. These individuals are bound by
confidentiality obligations and may be subject to discipline, including
termination and criminal prosecution, if they fail to meet these
Accessing and updating personal information
When you use V.S.V. services, we make good faith efforts to
provide you with access to your personal information and either to
correct this data if it is inaccurate or to delete such data at your
request if it is not otherwise required to be retained by law or for
legitimate business purposes. We ask individual users to identify
themselves and the information requested to be accessed, corrected or
removed before processing such requests, and we may decline to process
requests that are unreasonably repetitive or systematic, require
disproportionate technical effort, jeopardize the privacy of others, or
would be extremely impractical (for instance, requests concerning
information residing on backup tapes), or for which access is not
otherwise required. In any case where we provide information access and
correction, we perform this service free of charge, except if doing so
would require a disproportionate effort. Because of the way we maintain
certain services, after you delete your information, residual copies
may take a period of time before they are deleted from our active
servers and may remain in our backup systems.
V.S.V. regularly reviews its compliance with this Privacy
Policy. When we receive formal written complaints, it is V.S.V.’s
policy to contact the complaining user regarding his or her concerns.
We will cooperate with the appropriate regulatory authorities,
including local data protection authorities, to resolve any complaints
regarding the transfer of personal data that cannot be resolved between
V.S.V. and an individual.
and, if the changes are significant, we will provide a more prominent
notice (including, for certain services, email notification of Privacy
Policy changes). We will also keep prior versions of this Privacy
Policy in an archive for your review.